Customer Care Officer Job Opening at Xiaomi Technology
Xiaomi Technology is hiring for two roles: Customer Service Centre Supervisor and Mobile Phone Technician. Here’s a brief overview of each position:
Customer Service Centre Supervisor
- Location: Lagos, Nigeria
- Required Qualifications: BA/BSC/HND in Business Administration, Engineering, or related field
- Experience: 3-5 years in service center or operations management
- Responsibilities:
- Oversee daily operations of the service center
- Manage technicians, store keepers, and customer service staff
- Ensure excellent customer experience and resolve complex service issues
- Maintain accurate records and reports
Mobile Phone Technician
- Location: Lagos, Nigeria
- Required Qualifications: OND – BA/BSC/HND in Electronics, Electrical Engineering, or related field
- Experience: 1-3 years as a Mobile Phone or Electronics Repair Technician
- Responsibilities:
- Diagnose and repair mobile phones
- Troubleshoot hardware and software issues
- Replace faulty parts and ensure devices are restored to full functionality
To apply for the Customer Service Centre Supervisor role, forward your CV to benjamin.e@xiaomi.org.ng with “Service Centre Supervisor” as the subject of the email. For the Mobile Phone Technician role, click on the “APPLY NOW” button to start your application.
Application Deadline: Not specified, but another role at Xiaomi Technology requires applications by November 27, 2025.
Xiaomi Technology offers a professional, supportive, and fun work environment with opportunities for continuous learning and professional development. If you’re interested in joining a fast-growing, innovative technology company, this might be a great opportunity for you.
