Customer Care Representative Job at KIA Motors Nigeria | Apply Now
The Customer Care Executive role at KIA Motors Nigeria involves ensuring excellent customer service experiences by handling inquiries, resolving complaints, and maintaining strong client relationships. Here are the key details:
Job Requirements:
- Qualifications: BSC/HND in Business Administration, Marketing, Communications, or a related field
- Experience: 1-3 years in customer service, preferably in the automotive or service industry
- Skills:
- Excellent communication, negotiation, and interpersonal skills
- Strong problem-solving and conflict resolution abilities
- Proficiency in MS Office (Word, Excel, PowerPoint) and CRM software
- Ability to multitask, manage competing priorities, and work effectively under pressure
- Customer-oriented mindset with attention to detail and accuracy
Job Responsibilities:
- Handle customer inquiries and complaints
- Coordinate service support and maintain strong client relationships
- Provide remote support to stranded customers through Kia on Road (KOR) assistance
- Collaborate with internal departments to ensure timely resolutions
- Prepare and submit reports on customer feedback and concerns
How to Apply:
- Send your CV to vacancies@danagroup.com with “Customer Care Executive” as the subject of the email
- Application deadline: October 31, 2025
Salary Range: ₦100,000 – ₦150,000 per month
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